If you can’t call, you can always email (in the right way) The first rule in following up online leads is that you always have to try calling first. If you do not get a response, you can send an email. Keep in mind that mailing is not as effective nowadays as, for example, five […]

Your database is the gold mine in your dealer company How can you, as a dealer, use your database to sell more cars? One of the things you could do is send a DM or eDM to a certain part of your file to call the recipients right after. It sounds simple, but how do […]

Do you have an innovation budget? In 2017, marketing developments in the online automotive will be faster than in the previous years. We learn faster, better and can make increasingly beautiful things that do what they have to do: sell more cars! But do you use all the new possibilities? This is the question I […]

Do you really need a car portal or platform? And how do you calculate the value? Last week, I gave a presentation at Leaseplan with my friend Brian Pasch about online marketing in the automotive industry and how to deal with leads. Interesting subjects, of course, but it is even more interesting to be on […]

Are portals worth their money? Many car companies struggle with the question whether their investment in car portals is worthwhile. Determining the value of an investment is often difficult if you cannot or do not want to measure the whole funnel. Usually, reactions are made based on assumptions rather than on facts. Car companies often […]

Call Track Manager: The new service from #DCDW Did you know that the telephone lead is the best convertible lead you can receive in your car company? 70% of people who call for information buy a car within two weeks (source: Nieuweautokopen.nl 2014). Did you know that at Marktplaats, where we work with call track […]

Who determines whether a lead is good or not? Prequalification is a human characteristic and therefore also a characteristic that you see with many sales people when it comes to lead follow-up. A lead with little information, a weird e-mail address, or a phone number with 123456789 is not always treated with the same energy […]

What are good reasons to start a BDC in your dealership? The ‘buzz’ word of the last years in the automotive industry is undoubtedly a BDC or KCC. Or a new department with activities that mainly have to do with the telephone. Often starting with the follow-up of service-related matters, but also increasingly based on […]

Why Facebook is currently ‘gold’ for dealers! At the moment there are just a few car dealers that use Facebook to advertise. This is unfortunate because Facebook is currently the cheapest channel with the best results, in combination with the best data available. However, many car dealers do not have a good marketing partner who […]

What the Car Sales Buyer 2.0 must meet! Many car companies and dealers find it difficult to turn their car salesman into a car salesman 2.0. The theory is still manageable, but the implementation in practice is much more difficult. Often employees in the company are stuck in their regular work and to organize this […]